Privacy Policy & Terms of Use

Terms of Use

1. Using This Website

This website is provided by Hyperflora Regulated NWDT Society Ltd (SASRA CS/NO 12760) for informational purposes. By accessing this site, you agree to use it responsibly and in accordance with Kenyan laws and regulations.

2. Not Official Advice

Information on this website is for general guidance only and should not be considered official financial or legal advice. For specific questions about your account, loans, or financial planning, please contact our office directly.

3. Member Login & Confidentiality

When accessing the member portal, you are responsible for maintaining the confidentiality of your login credentials. Do not share your password with anyone. Hyperflora SACCO will never ask for your password via email or phone.

4. Loan Applications Online

Submitting a loan application through this website does not guarantee automatic approval. All loan applications are subject to review by the Credit Committee and must meet our eligibility requirements and lending policies.

5. Data Protection

Hyperflora SACCO is committed to protecting your personal information in accordance with the Kenya Data Protection Act, 2019. We collect and process your data only for purposes related to your membership, savings, loans, and communication about SACCO services.

Information We Collect:

• Personal identification (name, ID number, contact details)
• Employment information (employer, payslips)
• Financial information (savings, loans, transactions)
• Communication records (emails, phone calls, forms)

How We Use Your Information:

• Processing membership applications and managing your account
• Evaluating and processing loan applications
• Communicating SACCO updates, AGM notices, and important information
• Complying with SASRA regulations and legal requirements
• Preventing fraud and ensuring account security

Your Rights:

• Access your personal information held by the SACCO
• Request correction of inaccurate information
• Withdraw consent for non-essential communications
• Lodge a complaint with the Office of the Data Protection Commissioner

6. Cookie Policy

This website uses minimal cookies to ensure proper functionality and user experience. We do not use tracking cookies or share your data with third-party advertisers. Essential cookies include session management for the member portal and form submission tokens.

7. Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no online system is 100% secure. Please help us protect your account by using strong passwords and keeping your login credentials confidential.

8. Changes to This Policy

Hyperflora SACCO reserves the right to update this privacy policy and terms of use. Any changes will be posted on this page with an updated revision date. Continued use of this website after changes constitutes acceptance of the updated terms.

Last Updated: June 10, 2026